A real case, anonymised
We don't publish case studies but it helps to describe what a real case looked like.
An anonymous member, a SIM-swap, and seven minutes.
An anon client of ours had been with us for four months. We knew their categories, crypto on three exchanges, ISP they used, country they lived in. We did not know their name. They had given us a contact email and a phone we held but had not activated.
What the system saw.
Carrier intelligence flagged a port-out request on a phone number we did not have. The request matched the country and the rough timing pattern of our anon member's stated profile. We did not know it was theirs. We sent a generic alert through the encrypted channel.
What happened.
It was them. They confirmed. The carrier blocked the port. They moved up to Cover the following week, voluntarily, and gave us their real name. They wanted the family added. The work earned the trust.